Perkie Moments

1. Promoter and service

Perkie Moments ("Moments") is operated by Sell2Cell Limited trading as Perkie ("Perkie", "we", "us", "our"), New Zealand.

Moments is a booking feature that lets registered Perkie members discover and book time-limited offers at participating venues ("Venues", "businesses"). Each offer is called a "Moment".

2. Eligibility

2.1 You must hold a registered Perkie member account in good standing, with a verified email address, to browse and book Moments where access is enabled for your account.

2.2 You must be aged 16 years or over. If you are under 18, you must have the consent of a parent or legal guardian.

2.3 Moments are currently offered for use in New Zealand. Venues set their own availability, party sizes, and offer details.

2.4 By booking a Moment, you agree to these Terms and Conditions and to the specific booking conditions shown for that listing before you confirm.

3. What a Moment includes

3.1 A Moment is a limited booking opportunity at a Venue during a stated date and time slot, usually at a reduced price or on special terms set by that Venue.

3.2 Each listing shows the offer details, party size limits, booking fee, and any Venue-specific conditions. Read those carefully before booking. If anything is unclear, contact the Venue or Perkie before you confirm.

3.3 The discount or benefit applies only as described in the listing. It may apply to food only, selected items, off-peak times, or other conditions set by the Venue. Unless the listing says otherwise, drinks, service charges, and add-ons may not be included.

3.4 Availability is limited. When a slot sells out, no further bookings can be taken for that slot.

4. How to book

4.1 Choose an available Moment, select your party size and slot, review the booking conditions, accept these Terms, and complete checkout.

4.2 Booking requires Perkie Points plus payment of a booking fee, unless the listing clearly states that no booking fee applies (for example, on selected premium business listings).

4.3 At the time of booking, 500 Perkie Points will be deducted from your member account.

4.4 Your booking is not confirmed until payment is successfully completed (or fully covered by eligible Moment Credit). Unpaid bookings may expire after the checkout window shown at payment.

4.5 After confirmation, you will receive a booking reference and QR code by email. You must present this QR code when you arrive so the Venue can check you in.

5. Booking fees

5.1 Booking fees are charged in New Zealand dollars (NZD) and are based on party size unless a different fee is clearly shown for that Moment before you confirm.

5.2 Standard booking fee tiers are currently:

• 1–2 people — $4
• 3–4 people — $8
• 5–6 people — $10

5.3 Booking fees may vary by industry, category, or type of Moment. Perkie may update fee tiers or introduce category-specific pricing as the product rolls out. The fee shown to you at checkout is the fee that applies to your booking.

5.4 The booking fee covers platform and booking services. It is separate from your spend at the Venue. The Venue delivers the Moment experience itself.

6. Perkie Points

6.1 Perkie Points are promotional reward points issued by Perkie. They have no cash value, are not legal tender, are not transferable, and cannot be exchanged for cash except where required by law.

6.2 Points required to book a Moment are deducted when you initiate a booking. If your booking expires unpaid, those points are returned. If you cancel in line with section 8, those points are returned. If you no-show, points are not returned.

6.3 Additional Perkie Points may be earned after your visit when the Venue records completion of your Moment, in line with Perkie programme rules.

7. Moment Credit

7.1 Moment Credit is an account balance that can be applied automatically at checkout to reduce or cover booking fees on future Moments.

7.2 Moment Credit has no cash value, is not transferable, and cannot be withdrawn or exchanged for cash. It must be used through the Perkie Moments booking flow.

7.3 Moment Credit may be issued on eligible cancellations, promotional grants, or other circumstances described in these terms or on the Platform.

8. Cancellation by you

8.1 You may cancel a confirmed booking through your Perkie account if you cancel at least 24 hours before the scheduled start time of your Moment (New Zealand time, based on the slot shown in your booking).

8.2 If you cancel in time:

• your booking fee is returned to you as Moment Credit; and
• Perkie Points deducted for that booking are reversed to your account.

8.3 If you cancel inside the 24-hour window, or fail to cancel and do not attend, the booking is treated as forfeited or a no-show as applicable. The booking fee is not refunded and Perkie Points used to book are not returned.

8.4 Card payments are not automatically refunded to your payment method on cancellation. Eligible value is returned as Moment Credit unless we state otherwise for a specific promotion.

9. Arrival, check-in, and your visit

9.1 Arrive on time for your booked slot and present your booking QR code. The Venue scans the code to check you in.

9.2 You are responsible for attending with the correct party size booked. The Venue may refuse service if party size or other booking conditions are not met.

9.3 The Venue provides the meal, service, activity, or experience. Perkie facilitates the booking but is not the provider of the underlying goods or services unless we clearly state otherwise.

9.4 When your Moment is complete, the Venue marks it complete in the Perkie system. This may trigger points, reviews, prize wheel access, and return offers as described below.

10. No-shows

10.1 If you do not attend and have not cancelled in time, the booking may be marked as a no-show.

10.2 On a no-show, the Venue loses that reserved spot, the booking fee is not refunded, and Perkie Points used to book are not returned.

10.3 Repeated no-shows or misuse may result in restrictions on your ability to book Moments.

11. Reviews and prize wheel

11.1 After your Moment is marked complete, you may be invited to leave a review. Reviews are optional, but access to the Perkie prize spin wheel is linked to leaving a review for that booking.

11.2 Prize wheel outcomes may include Perkie Points, a Venue freebie, or other promotional rewards shown on the Platform. Outcomes are determined by the published prize pool and are not cash unless explicitly stated.

11.3 If you give a low overall rating, you may choose to send private feedback to the Venue. Private feedback is not published as a public review.

11.4 Reviews must be honest and fair. Perkie may remove or moderate content that is abusive, misleading, or otherwise breaches Platform rules.

12. Return offers and spend rewards

12.1 Some Venues offer return rewards when your spend during a Moment reaches a threshold set by that Venue (for example, a free drink or discount on a future visit).

12.2 If you qualify, the offer is stored against your Perkie account and may be presented on a future visit to that Venue when your QR code is scanned.

12.3 Return offers are set and fulfilled by the Venue unless Perkie clearly states otherwise. Expiry, exclusions, and redemption rules are shown with the offer.

13. Optional contact from the Venue

13.1 When booking, you may optionally agree that the Venue may contact you in future about Moments or offers. This choice is separate from these Terms.

13.2 If you opt in, the Venue may use contact details held by Perkie for that purpose in line with our Privacy Policy. You may withdraw consent through your account settings or by contacting Perkie or the Venue.

14. What Venues can see

14.1 When you check in, the Venue sees your first name and party size so they can honour your booking.

14.2 Venues do not receive your email address, phone number, or payment details through the standard Moments check-in flow unless you separately opt in to future contact or provide details directly to the Venue.

15. Venue changes and Platform issues

15.1 Venues control their listings, availability, and on-the-day service. If a Venue cannot honour a booking due to closure, error, or other operational issue, contact Perkie promptly and we will try to help find a fair outcome. We do not guarantee that every Moment can proceed as planned.

15.2 Perkie is not responsible for the quality, safety, legality, or delivery of goods or services provided by a Venue, except to the extent required by the Consumer Guarantees Act 1993 or other applicable New Zealand law.

16. Fair use

16.1 You must not:

• book Moments using false identities or multiple accounts to circumvent limits;
• resell, transfer, or commercially exploit bookings without permission;
• attempt to manipulate reviews, points, prize wheel outcomes, or referral systems;
• use automated tools to scrape, bulk-book, or disrupt the service.

16.2 Perkie may cancel bookings, withhold rewards, or suspend accounts that breach these terms or Platform rules.

17. Privacy

17.1 Personal information collected for Moments is used to operate bookings, payments, communications, reviews, and rewards.

17.2 Information is handled in accordance with our Privacy Policy.

18. Limitation of liability

18.1 To the maximum extent permitted by law, Perkie is not liable for:

• Venue acts or omissions, including food, service, or safety issues;
• lost, delayed, or corrupted bookings caused by technical issues outside our reasonable control;
• indirect or consequential loss arising from your use of Moments.

18.2 Nothing in these terms limits rights you may have under the Consumer Guarantees Act 1993 or other non-excludable New Zealand consumer laws.

19. Changes

Perkie may update these Terms, booking fees, points requirements, cancellation windows, or Moments features from time to time. Material changes will be reflected on this page with an updated date. Continued use of Moments after changes take effect constitutes acceptance of the updated Terms.

20. Governing law

These Terms are governed by the laws of New Zealand. You submit to the non-exclusive jurisdiction of the New Zealand courts.